Our commitment to protecting your data rights under UK GDPR.
Last updated: June 18, 2026
energy-fall.com operates as the data controller for personal information collected through this website and in the course of providing our services.
Contact details:
42 Kensington Gardens
London, W2 4RB
United Kingdom
Email: [email protected]
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our practices align with the principles of data protection including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
You have the right to clear information about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR statement.
You can request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request, free of charge in most cases.
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to correction requests within one month.
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:
This right is not absolute and we may need to retain certain information to comply with legal obligations or defend legal claims.
You can request that we limit how we use your data in certain situations, such as when you contest the accuracy of the data or object to our processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller where technically feasible.
You can object to our processing of your personal data where we rely on legitimate interests as the legal basis. You also have an absolute right to object to processing for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this may be extended by two additional months in complex cases.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: ico.org.uk
We implement appropriate technical and organisational measures to ensure data security, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also report qualifying breaches to the ICO within 72 hours of becoming aware of them.
Your personal data is stored and processed within the United Kingdom. If we transfer data outside the UK, we will ensure appropriate safeguards are in place as required by UK GDPR.
Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal. You can withdraw consent by contacting us using the details above.
We retain personal data only as long as necessary for the purposes for which it was collected:
We review and update this GDPR statement periodically to reflect changes in our practices or legal requirements. The current version is always available on our website.